Returns & Exchanges

COGTHEBIGSMOKE OFFICIAL WEBSITE offers a 14-day return window for all unwashed, unworn items in their original packaging with tags attached. Please note that certain limited-edition pieces and final sale items are ineligible for return or exchange.

Return Process

• 1.
  Request a Return

  Log into your account or visit our returns portal to submit a request using your order number and email address.

• 2.
  Pack Your Items

  Securely place the items in their original shipping box or a similar durable container, ensuring all original labels are included.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.